Terms and Conditions

By accessing this website and/or placing an order, you agree to be bound by our terms and conditions. Using this website, indicates that you accept these terms, regardless of whether you choose to register with us or order from us. We may revise these terms and conditions at any time by updating this page. You should check this Website from time to time to review the current terms and conditions, because they are binding on you.

Representations of the vehicle marques/pictures are used throughout this site to aid customer navigation and identification of Brookland Motor Factor parts product fitment. Their use is not intended to imply any approval, endorsement or association of the products by those manufacturers. If you are unsure of the exact fitment of any item them please contact us prior to ordering and we will provide clarification for you.

All items should be assumed to be of an aftermarket source unless specifically stated to be genuine manufacturers parts in the item description. Although we endever to keep all information and pictures up to date there maybe times when minor manufacturing changes to items has occurred.

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order. We may refuse to accept an order:

(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

You can return goods you have ordered from us for any reason at any time within 14 days following the day of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by the purchaser.

To return goods you must contact us by email, telephone or writing, within 14 days following the day of receipt to advise us of your wish to return the item

These terms and conditions shall be governed by and in accordance with English Law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.