Returns Policy

You can return goods you have ordered from us for any reason at any time within 14 days following the day of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by the purchaser.

To return goods you must contact us by email, telephone or writing, within 14 days following the day of receipt to advise us of your wish to return the item.

When returning a product, we strongly suggest that you use a track-able delivery service (recorded delivery post etc.), as we can't be held responsible for any lost or damaged items in transit. The cost of returning the item is  the responsibility of the purchaser.

Place the item you would like to return, with all the original packaging in the box and a note of your name, address and invoice number and address it to:

Brookland Motor Factors
Richmond Works, Timmis Road
Lye
Stourbridge
DY9 7BQ
United Kingdom

A refund will normally be issued within 48 hours of the return of the item. All refunds will be issued in the original form of payment.

This does not affect your statutory rights.